TERMS OF SERVICE
Effective Date: April 16, 2015
Last Updated: Dec 01, 2024
These Terms of Service (“Terms”) govern your access to and use of the websites, online platforms, content, products, and services (collectively, the “Services”) operated by Edennix Consulting Inc. (“Company”, “we”, “us”, or “our”), including but not limited to our trade names The Freedom Whisperer, ICEA Hypnotherapy, and associated websites:
These Terms apply to all current and future sites, online forums, courses, training programs, memberships, products, and services offered by or through Edennix Consulting Inc., unless otherwise indicated. By accessing or using our Services, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws. If you do not agree to any of these Terms, you must not access or use our Services.
Business Address:
Edennix Consulting Inc.
135 Ninth Concession Rd
Pickering, ON, L1Y 1A3, Canada
Mailing Address:
Box 51
Porcupine Plain, SK, S0E 1H0, Canada
Contact Email:
contact[at]iceahypnotherapy.com
1. Eligibility & Acceptance of Terms
You represent that you are the age of majority in your province, state, or jurisdiction of residence, or that you are accessing the Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms. By accessing or using the Services, you affirm that you have the legal capacity and authority to accept these Terms and comply with all applicable local, provincial, national, and international laws and regulations.
If you do not agree with these Terms, you must discontinue use of our Services immediately.
2. User License & Intellectual Property
2.1 License Grant:
The Company grants you a personal, non-exclusive, non-transferable, revocable license to access and use the materials (including information, software, text, images, and other content) available through the Services for your personal, non-commercial use only and strictly in accordance with these Terms.
2.2 Restrictions:
Under this license you may not:
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Modify, copy, reproduce, distribute, republish, or create derivative works of the materials without our prior written consent.
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Use the materials for any public display (commercial or non-commercial) without our written permission.
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Share course materials, login credentials, or purchased content with another person, entity, or group.
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Attempt to decompile, reverse engineer, or otherwise extract source code or underlying ideas from any software contained on our websites.
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Remove, alter, or obscure any copyright, trademark, or other proprietary notices from the materials.
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Transfer the materials to another person or “mirror” the materials on any other server.
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Reproduce, reteach, or represent the content, strategies, or teachings as your own intellectual property.
2.3 Intellectual Property Rights:
All content, trademarks, logos, service marks, and intellectual property displayed on or through the Services are the property of Edennix Consulting Inc. or its licensors and are protected by Canadian and international intellectual property laws. You acquire no ownership rights by using the Services.
3. Termination of License & Access
3.1 License Termination:
This license shall automatically terminate if you violate any of the restrictions outlined in these Terms. Upon termination, you must immediately cease using the Services and destroy any downloaded materials, whether in electronic or printed format.
3.2 Discretionary Termination by the Company:
We reserve the right to immediately suspend or terminate your access to the Services, without notice or liability, if you engage in fraudulent activity (including initiating chargebacks without valid cause), misuse or abuse our platform, violate our policies, or otherwise fail to act in good faith.
3.3 Effect of Termination:
Upon termination, all rights and licenses granted to you will cease. You will not be entitled to any refund except as expressly stated in these Terms or in our refund policies.
4. Payment Terms & Fees
4.1 Prices & Currency:
All fees are stated in US Dollars (USD) unless otherwise indicated. Payment methods, schedules, and applicable taxes will be disclosed at the point of purchase.
4.2 Late Payments:
If your payment method is declined or fails, we may suspend or terminate your access to the Services until all outstanding fees are paid in full.
5. Refund & Return Policies
5.1 General Non-Refundable Policy:
Except as otherwise provided in these Terms or our posted policies, all purchases of products, courses, services, and memberships are final and non-refundable.
5.2 30-Day Cancellation Policy for Certain Programs (as specified):
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You may cancel a designated program within 30 days of signing your agreement and receive a refund, less a 21% administrative fee.
5.3 Non-Refundable Beyond 30 Days:
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After 30 days, program fees are non-refundable to ensure your commitment to achieving transformational results.
5.4 Coach Termination:
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If the Company (Coach) terminates the agreement due to your failure to participate or act in good faith, 25% of the total program fee will be refunded.
5.5 Satisfaction Guarantee (12-Month Programs):
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If after completing the entire 12-month program you feel you have not received the promised value, you may request a full refund.
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To qualify, you must demonstrate that you attended all sessions, actively participated, and completed all assigned work.
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Refund requests must be submitted in writing within 30 days of the program’s conclusion.
5.6 ICEA Hypnotherapy Session Policies:
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Prerequisite Intake Process: You must complete the Intake Form, participate in an Initial Interview, and be assessed as appropriate and invited to purchase sessions.
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Buy Sessions, Attend Zero: If sessions are deemed not appropriate by ICEA after assessment, a refund of the purchase price minus $50 will be provided. If you pay but do not book within 30 days, a refund minus $50 may also be issued.
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Buy Sessions, Attend One: If, during the first session, new information arises that renders further sessions inappropriate, remaining session fees will be refunded pro-rata minus $100.
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Single Session Cancellations: With at least 24 hours’ notice, a single session may be canceled with a 30% cancellation fee. No refund is provided if less than 24 hours’ notice is given.
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These policies are designed to encourage commitment and follow-through, and do not obligate ICEA to continue sessions if deemed counter-productive or inappropriate.
6. Nature of Services & Disclaimers
6.1 No Medical, Legal, or Financial Advice:
Our Services, including hypnotherapy sessions, coaching, and consulting, are educational and informational in nature. We are not medical professionals, lawyers, financial advisors, or health practitioners. Nothing provided by us should be construed as medical, legal, or financial advice. Always consult a qualified professional for such advice.
6.2 Results Disclaimer:
Individual results may vary. Transformational or therapeutic outcomes depend on numerous factors, including your level of participation, personal circumstances, and adherence to given instructions. We do not guarantee any specific results.
7. Disclaimer of Warranties
7.1 “As Is” Basis:
The Services are provided on an “as is” and “as available” basis without warranties, conditions, or representations of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties or conditions of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
7.2 Third-Party Content:
We are not responsible for the accuracy, reliability, or usefulness of any content provided by third parties on or linked through the Services.
8. Limitation of Liability
To the fullest extent permitted by Ontario law, in no event shall the Company, its directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, or goodwill, arising out of or related to your use of (or inability to use) the Services, even if the Company has been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of liability for certain damages, so the above limitations may not apply to you. In such jurisdictions, the Company’s liability will be limited to the fullest extent permitted by law.
9. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, agents, and employees from and against any and all claims, demands, actions, causes of action, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your breach of these Terms, your use or misuse of the Services, or your violation of any law or the rights of a third party.
10. Revisions, Errors & Changes
The materials appearing on our Services may include technical, typographical, or photographic errors. While we strive for accuracy, we make no commitments to update or correct any materials. We reserve the right to modify, suspend, or discontinue the Services (in whole or in part) at any time without notice.
11. Links to Third-Party Sites
The Services may contain links to third-party websites. We do not endorse or control these linked sites and assume no responsibility for their content, terms, privacy policies, or practices. Your use of linked sites is at your own risk.
12. User Conduct, Community Standards & No Soliciting
12.1 Behavioural Standards:
We encourage respectful, constructive, and inclusive communication within our communities (including forums, courses, and social groups). Harassment, hate speech, bullying, or other abusive behaviour is strictly prohibited. Anyone engaging in such conduct may be banned from the Services without refund.
12.2 No Solicitation:
Users are prohibited from soliciting other users for external clubs, masterminds, forums, social groups, or unrelated business opportunities. Anyone “fishing” for outside groups or businesses will be banned without refund.
13. Modifications to Terms
We may revise these Terms at any time without notice. By continuing to use our Services after changes are posted, you agree to be bound by the revised Terms. If you do not agree with the updated Terms, you must cease using the Services.
14. Governing Law & Dispute Resolution
These Terms and any claims arising out of or related to these Terms or the use of the Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law provisions.
Any dispute arising under these Terms shall be resolved in the courts located in Ontario, Canada. By using the Services, you consent to the exclusive jurisdiction of these courts.
15. Force Majeure
We shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, strikes, embargoes, war, terrorism, or government actions.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable under applicable law, such provision shall be modified and interpreted so as to best accomplish its objectives, and all other provisions will remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and any additional agreements you may enter into with the Company, constitute the entire understanding and agreement between you and the Company regarding the Services and supersede all prior oral or written communications, proposals, and representations.
18. No Waiver
The failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, and you will not hold Edennix Consulting Inc. liable for any issues arising out of your use of the Services.
If you have any questions, please contact us at:
contact[at]iceahypnotherapy.com